CHAPTER 01 면접개요 12

01. 면접 평가과목 및 평가과목별 개요 ···································································12

1. 면접 평가과목 개관 / 12

2. 평가과목별 개요－개별면접 / 13

3. 평가과목별 개요－5분 발표 / 14

4. 평가과목 종합 / 15

02. 면접진행 개요 ·····································································································16

1. 면접진행순서 / 16

2. 작성서류(서식 및 문제지) / 16

3. 합격자 결정방법 / 21

03. 전반적인 면접대비요령 ······················································································26

1. 사전준비 / 26

2. 봉사활동과 기관방문 / 27

3. 스터디 운영 및 참가 / 27

4. 면접복장 / 29

CHAPTER 02 자기기술서 30

01. 개관 ······················································································································30

1. 개념 / 30

2. 유형 / 30

3. 작성 시 유의사항 / 30

4. 시간배분 요령 / 31

02. 유형별 접근방법－① 경험제시형 문제 ·····························································31

1. 미리 정리해야 할 경험사례 / 31

2. 세부 유형별 기출문제 / 33

3. 세부유형별 접근요령 / 37

03. 유형별 접근방법－② 상황제시형 문제 ····························································69

1. 미리 정리해야 할 규정 및 지침 / 69

2. 세부 유형별 기출문제 / 70

3. 세부유형별 접근요령 / 75

CHAPTER 03 개별질문 121

01. 개관 ·····················································································································121

1. 접근요령 / 121

2. 답변시 유의사항 / 121

02. 자기기술서 및 신상 관련 개별질문 ·································································122

1. 미리 준비해야 할 빈출질문 / 122

2. 주요 신상 질문 50선 및 답변요령 / 131

3. 자기기술서 후속질문 유형 및 대응요령 / 141

03. 공직가치 관련 개별질문 ···················································································160

1. 공직가치 개관 / 160

2. 공직가치 핵심체크 / 163

3. 공직가치별 정리사항 / 167

4. 공직가치 주요 개별질문 / 170

5. 공직가치 추가 체크사항 / 175

CHAPTER 04 5분발표 184

01. 5분발표 개관 ·····································································································184

1. 개념 / 184

2. 과정 / 184

3. 유형 / 185

4. 단계별 유의사항 / 186

02. 유형별 기출문제 ······························································································189

1. 유형 ① 공직가치 / 189

2. 유형 ② 공직사회 개선 / 195

3. 유형 ③ 국민 인식개선 / 197

4. 유형 ④ 정책개선 / 199

5. 유형 ⑤ 상황해결 / 201

03. 기출문제 분석 ···································································································203

1. 공직가치 / 203

2. 인식 및 정책개선 / 204

3. 상황해결 / 205

04. 출제 예상문제 ·································································································207

1. 공직가치 및 상황해결 / 207

2. 인식 및 정책 개선 / 208

05. 메모 작성방법 ···································································································209

1. 메모 기본구조 / 209

2. 목차별 접근방법 / 213

3. 문제 적용 / 219

06. 발표요령 ············································································································257

1. 메모 활용방법 / 257

2. 발표요령 / 262

3. 발표내용 / 264

07. 인터뷰 요령(후속질문 대응) ················································································276

1. 인터뷰 개관 / 276

2. 후속질문 예시 / 278

3. 주요 후속질문 및 대응요령 / 288

CHAPTER 05 공무원 관련 규정 핵심체크 291

01. 헌법(일부) ·········································································································· 281

02. 부정청탁 및 수수의 금지에 관한 법률(청탁금지법, 일부) ······························ 287

03. 국가공무원법(일부) ·························································································· 293

04. 국가공무원 복무규정(일부) ·············································································· 301

05. 공무원행동강령(일부) ······················································································· 305

06. 민원사무처리에 관한 법률(일부) ····································································· 314

07. 민원처리에 관한 법률 시행령(일부) ································································ 319

본 교재는 이와 같은 면접준비과정의 본질에 맞춰 다음 사항을 중심으로 집중적으로 서술하였습니다.

또한 2017년의 교재와 다른 점도 안내드립니다.

첫째, 면접을 준비하시는 분들이 막연한 두려움을 갖지 않도록 말을 잘 하고, 글을 잘 쓰기 위한

이론과 실제 사례를 충분히 담았습니다. 면접을 준비하는 분의 입장에 서서 ‘내가 당장 한 달

앞으로 다가온 면접시험을 대비한다면 어떤 자료들을 찾아볼까’에 대해 고민하였습니다. 그간

면접강의를 하면서 교재로 활용했던 기존 책들을 전면수정하여 70% 이상을 새롭게 구성하였습

니다.

둘째, 최근 6개년간의 기출문제를 충분히 담았습니다. 2017년도까지의 기출문제까지 반영하여

최근 면접경향에 맞추고자 노력하였습니다. 아울러 실제 면접현장에서 들어온 질문들은 유형화하

여 빈출질문으로 제시하였습니다. 연도에 관계없이 빈출되는 질문이 있는 반면, 그 해에 집중적으

로 들어오는 시의성있는 질문도 있습니다. 이러한 특징들을 충분히 고려하여 반영하였습니다.

셋째, 2015년부터 강화된 면접과 관련해서 공직가치 파트를 집중적으로 서술하였습니다. 관련

규정, 학회 논문, 보고서 등 정부 자료, 해외 자료 등 최대한 많은 자료를 검토하고 정리하였습니다.

공직관에 대한 예시답안을 첨부함으로써 어떻게 접근해야 할지 도움이 될 수 있도록 하였습니다.

넷째, 5분 발표에 익숙해질 수 있도록 하였습니다. 5분발표는 2015년부터 새롭게 들어온 과목인

관계로 응시자분들이 처음에 많은 부담을 느끼고 있습니다. 문제 유형을 분류하였고, 실제로

메모를 어떻게 작성할 수 있을지 상세하게 정리하였습니다. 아울러 메모를 통한 발표 방법도

구체적으로 언급하였습니다.

다섯째, 공무원 관련 규정 핵심체크를 통해 최종정리가 가능하도록 하였습니다. 일일이 관련

규정을 찾아보는 수고로움을 덜기 위해 필요한 규정을 정리하였고, 별표 및 추가내용을 통해

강약조절을 하였습니다. 특히 2016년부터 시행된 청탁금지법(이른바 김영란법)의 세부규정들과

그 의미에 대해 집중적으로 서술하였습니다. 면접을 며칠 앞두고 최종정리를 한다면 강력한 무기

가 될 것입니다.