머리말 / 3

제1장 전직지원의 개념 ······················································11
1. 전직지원의 정의 ·····················································13
2. 전직지원전문가의 역할 ··············································14
3. 전직지원전문가의 전망 ··············································16
4. 전직지원의 필요성 ···················································18
5. 전직지원의 기본 원리 ···············································21
6. 전직지원의 적용 방법 ···············································23
7. 전직지원 관련 법규 ·················································24
8. 외국의 전직지원 사례 ···············································27
9. 전직지원 과정 ·······················································30
10. 전직지원 기관 ·······················································32

제2장 자기 이해 ·····························································41
1. 자기 이해를 위한 직업심리 검사 ·····································43
2. 성인용 직업적성 검사 ···············································46
3. 직업선호도 검사 S형 ················································53
4. 직업선호도 검사 L형 ················································62
5. MBTI 검사 ·························································84
6. 신체적 조건 ·························································92

제3장 직업 이해 ·····························································97
1. 직업의 개념과 기능 ·················································99
2. 직업 세계의 변화와 특징 ···········································101
3. 좋은 직업의 특징 ··················································112
4. 기업의 채용 방법 ··················································117
5. 회사에서 요구하는 인재 ············································119
6. 직업 선택 기준의 변화 ·············································120
7. 직업 탐색 ··························································122
8. 직업 체험 ··························································127
9. 구직 탐색 ··························································131
10. 올바른 직업관과 직장관 ············································134
11. 직장인의 업무자세와 인간관계 방법 ·································142

제4장 진로 의사 결정과 전직지원 상담 ··································147
1. 진로 의사 결정 ····················································149
2. 직업 결정 요인 ····················································149
3. 전직지원 상담 ······················································154
4. 전직지원 상담의 종류 ··············································156

제5장 전직지원 과정의 실제 ··············································159
1. 홍보 ·······························································161
2. 전화 접수 ··························································164
3. 전직지원 상담의 시작 ··············································166
4. 신뢰감 형성 ························································167
5. 자신에 대한 이해 ··················································169
6. 직업 정보 제공 ····················································169
7. 직업선택에 필요한 대안 고려 ·······································170
8. 대안들을 비교 검토하여 선택 ·······································170
9. 행동변화 촉진 ······················································171
10. 상담 종결 ··························································172
11. 지속적인 관심 ······················································172

제6장 생애 설계 ····························································173
1. 생애 설계 ··························································175
2. 중기 성인기 ························································177
3. 후기 성인기 ························································179
4. 퇴직 후 찾아오는 4가지 고통 ······································180
5. 퇴직 후 적응 유형 ·················································182
6. 불청객 퇴직 후유증 ················································184
7. 퇴직 후유증을 극복하는 방법 ·······································186
8. 배우자를 괴롭히는 은퇴증후군 ······································191
9. 증가하는 황혼이혼 ·················································194
10. 급변하는 세상에 대한 부적응 ·······································197
11. 은퇴자금 ···························································200
12. 은퇴 후에 필요한 노후 자금 ········································202

제7장 전직을 위한 준비 ···················································211
1. 100세 수명 시대에 대비해야 한다 ··································213
2. 전직하려면 고정관념을 버려야 한다 ·································214
3. 직장을 다니면서 미래를 준비하자 ···································216
4. 회사에 올인하면 무기력해진다 ······································219
5. 직장의 온실을 버려야 한다 ·········································220
6. 회사를 떠나야 하는 불길한 징후 ····································222
7. 전직하려면 박수 칠 때 떠나자 ······································224

제8장 자신감 향상 ·························································227
1. 취업의 시작은 ‘자기 정체성’을 찾는 데 있다 ························229
2. 자기효능감을 높인다 ···············································236
3. 자기 확신성을 심어준다 ············································237
4. 회복탄력성을 높인다 ···············································238
5. 도전에는 정년이 없다 ··············································240
6. 긍정적인 생각을 갖는다 ············································241
7. 1년만 투자하면 평생직업을 가질 수 있다 ···························244
8. 실패는 경험이다 ····················································245
9. 잠재능력을 깨우자 ·················································248

제9장 미래의 유망 직업 ···················································251
1. 미래에도 오래가는 직업을 선택하라 ·································253
2. 평생직업을 선택하라 ···············································255
3. 고도의 전문직업을 선택하라 ········································256
4. 사이버 공간을 활용하는 직업을 선택하라 ···························258
5. 실버산업에 관심을 가져라 ··········································259
6. 웰빙과 로하스에 관련된 직업을 선택하라 ···························260
7. 녹색 산업에 관련된 직업을 선택하라 ·······························261
8. 블루오션 직업을 선택하라 ··········································263
9. 코치라는 직업에 관심을 가져라 ·····································264

제10장 이력서와 자기소개서 작성 ········································267
1. 이력서의 중요성 ····················································269
2. 이력서 기재 사항 ··················································271
3. 이력서를 잘 쓰는 법 ···············································273
4. 영문 이력서 작성법 ················································278
5. 자기소개서 작성법 ·················································284
6. 자기소개서에 꼭 포함될 내용 ·······································286
7. 이력서 및 자기소개서를 접수하는 방법 ·····························292
8. 취업 담당자들의 서류 평가 방법 ····································293

제11장 면접에서 취업이 결정된다 ·········································295
1. 면접의 종류 ························································297
2. 성공적인 취업을 위한 면접 과정별 준비 ····························301
3. 성공적인 면접 방법 ················································309
4. 면접 평가 방법 ····················································312
5. 가상 면접 질문 사항 ···············································315
6. 합격을 부르는 옷차림 ··············································320

부 록 ·································································327
참고문헌 ······························································332
찾아보기 ······························································334

『전직지원 실무노하우』는 퇴직 후 전직을 희망하는 사람에게 직업을 가질 수 있도록 도와주고 생애설계 및 진로에 관련된 상담을 제공함으로써 행복한 생활을 영위할 수 있도록 도와주는 직업상담가나 커리어컨설턴트, 은퇴설계전문가, 일반인도 쉽게 이해할 수 있는 한국형 전직지원전문가(Outplacement Expert)의 기본서이다.